We received our new blue T5 one week ago. Because of the heat in our area we took several days to unbox and set up the T5. Finally, the day came and we turned the power switch. Nothing! We checked the battery by using the provided charger. It was green indicating a charged battery. We contacted support and after several days and emails we got the T5 to power on. Immediately, we tested it out. The T5 works great! It was a struggle at first but we are very pleased now. The key was checking the battery connections. Thanks to the support staff (Lydia in particular) for their guidance. We are looking forward to years of service.
Everyone love my scooter, I love it, when I goes to the Casinos people are looking and asking about where did I get from, I gave them your company. Two of my friend got them one from your company. Great scooter.
I searched quite a few models. I am a big heavy man.
I chose the T5 because it's robust, great seating space; is foldable and has great specs. The long flat base is key. I can fit my feet easily....they dont get stuck on the base. Makes boarding and exiting easy. My only problem is it's a bit heavy. I use a walker so.loading it in my car by myself is an issue. But I knew that when I bought it. Turning radius isn't the best but easy to reverse and turn. I am reluctant to take it over any drops (eg from patio to grass) but I have had it on grass and it powers thru fine. I'm thinking of buying the T4 for our Seattle home but it may be underpowered for our lane hill.
Overall I rate the T5 as exceptional.
It is a great product. My husband had a stroke and it allows him mobility. It will work on grass also. It is a bit heavy for one person to lift into the car.
I’ve been using this mobility scooter for a few weeks now, and I’m thrilled with it! The 12.4-mile range means I can run errands and enjoy outings without constantly worrying about the battery. It’s comfortable to ride, and the rotating swivel seat is a game-changer. The safety features are impressive, and I feel confident using it on various terrains. This scooter has made a huge difference in my quality of life.